Dr. Malasri Chaudhery-Malgeri (Dr. Mala) is an executive leader and psychologist who drives measurable performance by aligning people, strategy, and execution. With 20+ years spanning behavioral health, higher education, nonprofits, and tech-enabled care, she builds scalable operating models—turning complex, cross-functional initiatives into clear priorities, accountable workflows, and outcomes leaders can trust.

 

She brings a boardroom-ready lens to the “human system”: organizational design, role clarity, decision architecture, incentives, culture, and change management. She has led clinical strategy, program, and content operations, and multi-stakeholder collaboration across product, growth, and operations—strengthening quality, credibility, and connection to care. Her leadership style is calm, decisive, and metrics-informed: reduce friction, increase alignment, and deliver results without burning teams out.

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• Executive clinical and operations leader driving cross-functional execution across Product, Growth/Marketing, and Operations to strengthen quality, trust, and outcomes.

• Built and governed end-to-end editorial and content strategy/operations—standards, workflows, and omnichannel quality control across web, email, social, and video.

• Scaled complex service delivery across 72+ school districts, leading 100+ direct staff/clinicians and a network of 200+ providers—hiring, onboarding, supervision, and performance management.

• Designed training infrastructure (including LMS development) and SOPs to improve consistency, quality, and speed-to-competency.

• Managed an active client panel of 500+ with 4.98/5.0 satisfaction, demonstrating exceptional continuity, trust, and retention in remote care models.

• Led military-adjacent program development and interdisciplinary protocols supporting pain management, resilience, rehabilitation, and readiness—grounded in research and stakeholder alignment.

• Directed graduate program operations as a Program Director/Professor—curriculum development, faculty coordination, student success systems, and research governance (including IRB leadership).

• Board and advisory experience spanning health tech and nonprofit ecosystems; trusted external-facing spokesperson through national speaking, partnerships, and thought leadership.

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